Sharper Image GT800 Especificaciones descargar pdf (Pagina 25)

Last updated 1/15/2015

Chapter 5: Business Process Management

Process Management

Process Management lets users design, manage, monitor, and optimize human-centric processes. With Process

Management, users can also manage automated business process applications that connect systems and people.

Process Management enables the automation of human tasks and long-lived processes that involve asynchronous

transactions.

Key features

Process Management offers the following features:

• Task assignment and management

• Workspace

Note: The Flex Worksapce is deprecated for AEM forms. It is available for the LiveCycle ES4 release.

• Mobile Workspace

Task assignment and management

Process Management provides task assignment and task management services that business analysts and developers

use within Workbench.

Business analysts and developers can use the User service within Workbench to define task assignments in a long-lived

process. Each task assignment defines the initial user, the form type that is routed to a user, task instructions, and rules

for reminders, escalations and deadlines. Process Management supports several form types, including Acrobat forms

and XDP forms rendered as PDF, HTML, and Guides (deprecated). Developers can also augment the User service with

data mapping.

The User 2.0 service routes tasks to end users through their assigned queues. It coordinates tasks submitted through

Workspace. The User 2.0 service can also route Flex applications that are built using Flash Builder and Data Services.

Process Management includes the following improved functionality:

• Ability to initiate a new process from a previously archived form

• New platform certifications

Business calendars

You can create business calendars and have processes escalate based on definitions. Tasks within business processes

are usually created with predefined time for completion, reminders, and escalation rules. For example, a task must be

completed within five business days and, if escalated to a manager, that manager must complete the task within two

business days. Administrators can now create business calendars, configure non-working days, and map these

calendars to specific people based on their location, business unit, and so on. When tasks are scheduled, these non-

working dates are considered. You can configure multiple business calendars to meet your organizational needs. For

example, you can configure calendars based on geographic area or for an organizational structure such as Customer

Support.

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